STATEMENT OF POLICY

 
NOTICE TO STUDENTS

All questions pertaining to registration, school policy, course content, explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed to the program coordinator. The Program Coordinator may be reached at 1-804-934-0010.
 
 
COURSE EXPIRATION AND REVIEW

All course lessons on the computer must be completed within 180 days from the date of enrollment. Access to the computer lessons will expire at midnight on the 180th day after enrollment. You have 90 days to access and review the course content after you have completed the last lesson in a course. (Regardless of when the course is completed within the 180 days from enrollment.)
 
GRADING POLICY

If you fail the first exam you may schedule a second exam no sooner than the next day. Should you fail both exams, you must re-register and repeat the course from the beginning before taking the final exam again. A discounted re-enrollment fee will be charged.

 
REQUIREMENTS FOR COMPLETING THE COURSE

Please refer to the directions on your course home page for specific instructions regarding the completion of your course and the “Introduction” lesson located at the beginning of each course. Upon completion of the course you will receive your Completion Certificate.
 
CERTIFICATE OF COURSE COMPLETION

Upon completion of course, you will receive a Completion Certificate. In the event the certificate is lost, a duplicate may be obtained from offices by request. An administrative fee may be charged for the duplicate.
 
SYSTEM REQUIREMENTS
In order to take this distance education course, your computer must meet the following system requirements:
  • IBM PC Compatible Computer (minimum 350 MHz processor with 64 MB RAM)
  • SVGA (800x600) video card, driver, and monitor
  • Microsoft Windows 98/ME/2000*/XP*
  • Adobe Acrobat Reader 5.0 or greater (free download available with course)
  • Internet connection (minimum 56Kbps required, although we highly recommend a high speed connection such as DSL, cable or TI)
  • Microsoft Internet Explorer version 5.5 or greater (free download available with course)
  • Printer (for course documentation and Student Affidavit)
  • Flash Player plug-in (free download available with course)
  • Working Sound Card
  • Speakers or Headphones
 

HOURS OF OPERATION

Monday thru Friday, 9:00am to 5:00pm (EST)

HOLIDAYS
National holidays are usually observed.

 

NON DISCRIMINATION

The Real Estate Academy, Inc. does not, and will not, discriminate on the basis of race, color, sex, religion, national origin, handicap, elderliness, or familial status in the establishment of fees, entrance qualifications or standards for successful completion in any course.

 
REFUND POLICY

Refunds requested for Online courses that have not been started: Refunds requested in writing or via e-mail within one (1) year of the purchase date will be processed minus the $40 processing fee if the online course has not been started.
Refunds requested for Online courses that have been started: Refunds requested in writing or via e-mail within five (5) business days of the purchase date will be processed minus a $40 processing fee.
•Refunds requested in writing or via e-mail after five (5) business days of the purchase date will not receive a refund.
•No refund is available after one year of the purchase date for any Online course.