STATEMENT OF POLICY

 
NOTICE TO STUDENTS

All questions pertaining to registration, school policy,  explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed to the Program Coordinator. The Program Coordinator may be reached at 1-804-934-0010.

For instructional support regarding online course content, please send an email to:
instructor@realestateacademyinc.com.
Please allow 24-hour response time. Emails received on Saturday, Sunday or major holidays will be returned on the following business day.

 
COURSE EXPIRATION AND REVIEW

All course lessons on the computer must be completed within 180 days from the date of enrollment. Access to the computer lessons will expire at midnight on the 180th day after enrollment. You have 90 days to access and review the course content after you have completed the last lesson in a course. (Regardless of when the course is completed within the 180 days from enrollment.)

 
REQUIREMENTS FOR COMPLETING THE COURSE

Please refer to the directions on your course home page for specific instructions regarding the completion of your course and the “Introduction” lesson located at the beginning of each course. Upon completion of the course you will receive your Completion Certificate.

 
CERTIFICATE OF COURSE COMPLETION

Upon completion of course, you will receive a Completion Certificate. In the event the certificate is lost, a duplicate may be obtained from offices by request. An administrative fee may be charged for the duplicate.

 
SYSTEM REQUIREMENTS
In order to take this distance education course, your computer must meet the following system requirements:
  • IBM PC Compatible Computer (minimum 350 MHz processor with 64 MB RAM)
  • SVGA (800x600) video card, driver, and monitor
  • Microsoft Windows 98/ME/2000*/XP*
  • Adobe Acrobat Reader 5.0 or greater (free download available with course)
  • Internet connection (minimum 56Kbps required, although we highly recommend a high speed connection such as DSL, cable or TI)
  • Microsoft Internet Explorer version 5.5 or greater (free download available with course)
  • Printer (for course documentation and Student Affidavit)
  • Flash Player plug-in (free download available with course)
  • Working Sound Card
  • Speakers or Headphones
 

HOURS OF OPERATION

Monday thru Friday, 9:00am to 5:00pm (EST)

HOLIDAYS
National holidays are usually observed.
 

NON DISCRIMINATION

The Real Estate Academy, Inc. does not, and will not, discriminate on the basis of race, color, sex, religion, national origin, handicap, elderliness, or familial status in the establishment of fees, entrance qualifications or standards for successful completion in any course.

 
REFUND POLICY

If the course has not been completed, Continuing Education refunds requested in writing or via email within five (5) business days of the purchase date will be refunded. Refunds requested in writing or via email after five (5) business days of the purchase date will not receive a refund. To request a refund, contact Tecnical Support at:
support@fastclass.com or 1-866-455-3278.
Monday through Friday 9:00am - 7:00pm
Saturday 10:00am - 3:00pm
Closed Sundays and major holidays